AccuPOS Retail Credit Card Set-up Guide

with PC Charge Pro 5.71 or higher

 

 

Part One – Setup PC Charge As A Stand Alone

Set-up a Merchant Account - Before you can process credit cards, you must first sign up for a merchant account with the bank of your choice. Powered by PC Charge Pro, AccuPOS is compatible with all the processors in the United States and Canada.

 

Have Your Account Information - Once the merchant account has been activated by your bank, you will need the account information to configure PC Charge. Depending on your bank, the information required may be different. For a list of banks and the information required by PC Charge, please refer to the Activation Worksheet. Do not start the PC Charge setup before you have all of the information.

 

Install PC Charge – PC Charge is the program that actually communicates with the bank to process the Credit, Gift and Debit cards. No matter how many Point Of Sale stations will be processing transactions, PC Charge only needs to be installed and configured on one computer. There is no need to install PC Charge clients.

Only the computer PC Charge will be installed on must either have, a high speed internet connection and/or a connection to a phone line through a modem. When using the internet to process transactions, it is recommended to also have a modem as backup just incase the high-speed internet connection is temporarily unavailable.

To install PC Charge, insert the AccuPOS CD and select install PC Charge from the main menu.

 

Configure PC Charge – Before PC Charge can be configured, you will need to have:

  1. A valid PC Charge Serial Number.
  2. The information required by your processor (listed on the Activation Worksheet).
  3. Additional user licenses, if you will be processing credit transactions on more than one Point Of Sale computer.

 

  1. Configure Over The Phone – Call 877-659-8981 and choose option #1 to get PC Charge technical support to configure PC Charge over the phone.
  2. Configure Online – Refer to the Online Setup site to get PC Charge configured online. This option is only recommended for advanced users.

 

Test PC Charge – Before you hang up the phone with PC Charge tech support, make sure PC Charge is working as a stand-alone application. Make sure you can process at least one sample credit card transaction and one end of day settlement. Unless you are successful using PC Charge as a stand alone program, AccuPOS will not work either.

 

Share The PC Charge Folder – If Point Of Sale and PC Charge are not on the same computer, the PC Charge folder needs to be shared with full access to network users. Please consult your network administrator for help with sharing folders. If PC Charge is on the same computer AccuPOS is on, there is no need to share the folder.

 

Have The Information Handy – When setting up AccuPOS tendering codes you will need the following information from PC Charge.

  1. Open PC Charge and go to Setup >> Credit Card Company.
  2. Copy the Credit Card Company name (example Vital) and the Credit Card Company Numbers (example 999999999911) exactly as they appear. This number will be used at a later time, so please make sure you have it handy.

 

Part Two – AccuPOS integration with PC Charge

 

Now that PC Charge is configured and has been tested, AccuPOS can be setup to utilize PC Charge so you may process credit card transactions seamlessly from the Point Of Sale.

 

Card Processing Setting – The following steps must be repeated from every Point Of Sale station.

 

  1. Start AccuPOS Retail Point Of Sale and log in a user that has rights to change terminal settings (use apadmin as your password).
  2. Hold Ctl+Alt+P on your keyboard and the following screen should appear
  3. Click on the Path button, and browse to PCCW.EXE file, which is located in the PCCW folder.

·          If PC Charge is installed on the same computer as the Point Of Sale, the path to the PCCW.EXE file will be C:\Program Files\PCCW\.

·          If PC Charge is installed on a computer on the network, the path should be \\computername\PCCW\

  1. Assign a unique User ID to every Point Of Sale station.
    1. If you are only using a single Point Of Sale station to process credit card transactions, User1 will be the default user, in the User ID field.
    2. If you are using more then one station to process credit card transactions, enter a unique user name at every station. The user names must be listed in PC Charge under Setup >> Users.
  2. If PC Charge is configured to process the transactions using the internet, set the Time Out to 10. When using a modem to process transactions, set the Time Out to 40.
  3. If debit card transactions will be processed from this station and a Pin Pad is connected to the Point Of Sale computer, specify the serial port that the Pin Pad is connected to, in the Pin Pad Port field.

 

Setup Credit Card Tender Codes – The following steps are done using AccuPOS Management. They determine which tender buttons will be processed using PC Charge.

 

  1. Make a list of the tendering codes that will need to be processed while using PC Charge.
  2. From the management module select Setup >> Tendering Codes.
  3. Select one of the tender codes (example: VI for Visa)
  4. In the “Type” field, push on drop down arrow, and select Credit Card (auto capture).
  5. Click Update.
  6. In the “Processor” field, push on drop down arrow and select the same processor you have in Credit Card Company, in PC Charge.
  7. Enter the exact numbers, copied earlier from the PC Charge Credit Card Company Number, into the “Merchant Number” field.
  8. Click Update.

 

Repeat steps 1-8 for all Credit Card Tendering codes.

 

 

Settle PC Charge

At the end of every day, the credit card transactions must be settled for the money to be deposited to your bank account. Some processors have automatic settlement available. Check with your bank to see if this is something they offer. Otherwise, you can settle manually or have PC Charge automatically do the settlement for you. Please contact PC Charge Tech Support for information about settlements.